This Privacy Policy explains how Translate One Lda. collects and processes personal data through translate-one.com. We are registered in Portugal (NIF 513847291).
Server log data (IP address, browser type, pages visited) retained for security. No persistent personal tracking without consent.
Name, email, and message content submitted through contact forms. Used to respond to your inquiry only.
Name, email, phone, and billing country. Payments processed by Stripe, Inc. We do not store card details.
Documents submitted for translation are treated as strictly confidential. Files retained for 90 days after delivery, then permanently deleted unless otherwise agreed. NDA available on request at no cost.
Contract performance (GDPR Art. 6.1.b) for orders. Legitimate interests (Art. 6.1.f) for security logs. Consent (Art. 6.1.a) for cookies.
Stripe, Inc. for payment processing only. No other third parties. We do not sell personal data.
Contact inquiries: 12 months. Invoice records: 10 years (Portuguese commercial law). Translation files: 90 days post-delivery.
Access, rectification, erasure, restriction, portability, and objection. Contact: hello@translate-one.com. Complaints to the CNPD (Comissao Nacional de Protecao de Dados), Portugal.